Privacy Policy

This privacy policy informs current and potential users of vandijksecurity.com’s web‑based backup service about how we process personal data in the course of providing our service. It applies to both business and individual customers.

The data controller is vandijksecurity, located at Utrecht, registered with the Dutch Chamber of Commerce under number 97411515. For questions, you can contact our Data Protection Officer.

We process, among other things:

• Account details such as name, email address, and billing information.
• Service and log data (backup logs, usage patterns) for security and troubleshooting.
• Communication records from support or service requests via email or chat.

Processing is based on:

• Performance of the service agreement for providing and maintaining the backup service.
• Legitimate interest for fraud prevention, security, and continuous improvement of the service.
• Consent for direct marketing and newsletters.

We do not share or use personal data with any third parties outside of our own backup service.

Data is retained no longer than necessary:

• Backup and log data: up to 90 days.
• Account data: up to 2 years after last activity.

We implement appropriate technical and organizational measures, including encryption of data at rest and in transit (TLS), access controls, and periodic security audits.

Users have the right to access, rectify, erase, restrict processing, data portability, and object to processing. Requests can be sent to our Data Protection Officer.

We reserve the right to modify this privacy policy. The most recent revision date is displayed at the top of this document.

If you have any questions or requests, please contact us at:

Email: contact@vandijksecurity.com